Summer School
Booking Terms and Conditions
1. Definitions
1.1 The College: means Mander Portman Woodward Limited, a company incorporated and registered in England with company number 01280778 whose registered office is at 90-92 Queen’s Gate, London, SW7 5AB (MPW)
1.11 Summer School Director: means the person responsible for the management of the Summer School.
1.2 The Summer School or Us or We: means the MPW Summer School programme operated by MPW, including academic courses, accommodation, social activities, transfers, excursions and related services where applicable.
1.3 The Application Form: means the Application Form provided by the Summer School for the purpose of booking a place for the Student at the Summer School.
1.4 Course: means the course of study to be undertaken by the Student as selected by the Parent on the Application Form.
1.5 Offer Letter: means the written offer of a place on the Summer School issued by the College, whether by email, electronic document or other written communication.
1.6 Fees: means all fees, charges and costs payable in connection with the Student’s attendance at the Summer School, including course fees, accommodation fees, airport transfers, excursion charges and any other applicable charges.
1.7 The Parent or You: means the parent, legal guardian or other person who has legal responsibility for the Student and who submits the Application Form and/or accepts responsibility for the Student’s attendance at the Summer School. References to the Parent may include an educational agent acting with the Parent’s authority, except where these Terms and Conditions expressly require the consent or agreement of a parent or legal guardian.
1.8 Student: means the child or young person named on the Application Form and enrolled to attend the Summer School.
1.9 Centre Manager: means the person responsible for the day-to-day management of each Summer School College location (London or Cambridge).
1.10 Airport Transfer Service: means the airport transfer service arranged and organised by the Summer School only and any additionally requested transfer services, such as airside assistance or unaccompanied minor service.
2. Scope and Limitations
2.1 These Terms and Conditions form the basis of the contract between the College and the Parent. The contract shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.
2.2 These Terms and Conditions apply to all services provided by, or arranged on behalf of, the College in connection with the Summer School.
3. Enrolment
3.1 The Parent must request a place for the Student by completing the online Application Form. Once submitted, the application will be reviewed and either accepted or declined by the Summer School.
3.1.1 Submission of an Application Form does not guarantee a place. A place is only confirmed once all applicable conditions, minimum English language requirements and Fees have been satisfied, and written confirmation has been issued by the Summer School.
3.2 Upon receipt of a completed Application Form, the Summer School may issue an Offer Letter to the Parent. The Offer Letter will set out the deposit payable, deadlines for payment of Fees, and any conditions that must be fulfilled before the Student joins the Summer School.
3.2.1 The offer letter is valid for four weeks. Extension of the offer is subject to availability of space and with written acknowledgement from Summer School Director.
3.2.2 Applications received within 4 weeks of the course start date are subject to a shorter offer period.
3.3 Once a place has been offered, a non- refundable £500 deposit fee (or full fees, if less than 8 weeks before the start date of each course) are due in order to secure a place on the Summer School.
3.3.1 Full fees are due no later than 8 weeks before the start date of each course.
3.4 Visa support letters and related enrolment documentation will only be issued once the required deposit has been received and the completed Consent Pack has been returned to the Summer School. This requirement is not subject to exception.
3.5 The Summer School will provide the confirmation of enrolment to the Parent once the deposit or Course Fees are paid and once any conditions set out in the Offer Letter have been fulfilled.
3.5.1 The Summer School reserves the right to make an offer conditional upon the receipt of further information, documentation, medical evidence, safeguarding information or references reasonably required to assess the Student’s suitability for the programme. All required consent, medical, welfare and travel documentation must be completed and signed by the Parent or legal guardian with parental responsibility for the Student. Educational agents may assist with the completion of forms but may not provide parental consent on behalf of a Parent or legal guardian. Failure to provide completed and appropriately signed documentation by the required deadline may result in withdrawal of the Student’s place or refusal of admission.
3.6 If the Parent fails to pay the Fees by the deadlines specified in the Offer Letter, or if any conditions set out in the Offer Letter are not fulfilled, the Summer School reserves the right to cancel the booking by written notice. In such circumstances, the deposit shall remain non-refundable.
3.7: Reserved places and fees paid are not transferable; they only apply to the Student named during the initial submission of the Application Form.
4. Cancellations, Exclusions and Refunds
4.1 Cancellation policy: If You need to cancel the Course for any reason before it begins, You must inform the Summer School in writing immediately. Cancellation takes effect from the date when the Summer School receives this notification and acknowledges it.
The following refunds will apply:
4.1.1 63 days (9 weeks) or more prior to Course start date, full refund of Course Fees, less £500 non- refundable deposit fee.
4.1.2 49 days (7 weeks) to 62 days prior to Course start date 75% of Course Fees refunded, if paid, less £500 non-refundable deposit fee.
4.1.3 15 to 48 days prior to Course start date 50% of Course Fees refunded, if paid, less £500 non-refundable deposit fee.
4.1.4 0 to 14 days prior to Course start date No refund.
4.1.5 In the event of a visa refusal, the Parent must provide a copy of the official UKVI refusal notice. If the visa refusal results from inaccurate, incomplete or misleading information supplied by the applicant or the Parent, failure to submit required documentation, or any circumstance within the applicant’s control, no refund of the deposit shall be payable. Any refund of Fees paid, less any non-recoverable costs incurred by the Summer School, shall be considered on a case-by-case basis.
4.1.6 Places are strictly for the specified booking date and are not eligible to be deferred.
4.1.7 Where a booking is cancelled, refused, withdrawn or terminated as a result of incomplete, inaccurate or undisclosed information provided by the Parent, including information relating to the Student’s health, mental health, medication, behavioural history, support needs or safeguarding concerns, any refund shall be determined in accordance with this Section 4 and the Summer School reserves the right to retain any Fees reasonably incurred.
4.2 Cancellation periods: The cancellation periods detailed in clause 4.1 refer to the published course dates for each group.
4.3 Early departure: Once the Course has commenced, no refund of Fees shall be payable if the Student withdraws, is withdrawn by the Parent, is asked to leave, or is removed from the Summer School before the Course end date, except in exceptional circumstances and at the sole discretion of the Summer School Director. Exceptional circumstances may include, but are not limited to:
4.3.1 A serious breach of these Terms and Conditions by the Summer School.
4.3.2 Serious illness or genuine hardship affecting the Student.
4.3.3 Where the Student is required to leave the programme due to behaviour, a breach of Summer School rules, safeguarding concerns, or because the Summer School reasonably determines that it cannot safely meet the Student’s needs, no refund of Fees shall be payable. The Parent shall be responsible for all costs associated with the Student’s collection, accommodation, supervision and onward travel.
4.3.4 Where information relating to the Student’s health, mental health, wellbeing, medication requirements, behavioural history or support needs has not been disclosed, has been disclosed inaccurately, or comes to light after enrolment or arrival, and the Summer School reasonably determines that it cannot safely meet the Student’s needs or safeguard the Student or others, the Student may be withdrawn from the programme without refund of Fees. The Parent shall be responsible for all associated costs, including collection and onward travel.
4.4 Minimum Bookings: The Summer School reserves the right to cancel a Course where there are insufficient enrolments to ensure its operational and financial viability. Should the Summer School cancel a Course for this reason, the Parent shall be entitled to choose between a full refund of Fees paid or an alternative Course, subject to availability.
4.5 Changes to the Booking: The Summer School agrees that You may request to change the Student’s course booking and will consider such requests subject to the availability of the relevant dates or Course. Any requested change shall be determined at the reasonable discretion of the Summer School Director. Please note that the Summer School resources its Courses according to the number of bookings and it will not be possible to refund Fees if You request a reduction in Course content.
4.6 Changes to the Course: The Summer School reserves the right to make reasonable changes to the Course, accommodation arrangements, timetable, teaching staff, activities, excursions or other aspects of the programme where necessary for operational, safety, welfare or educational reasons. The Summer School shall endeavour to provide notice of any such change and the reason for it as soon as reasonably practicable.
4.7 Force Majeure: The Summer School shall not be liable for any failure or delay in performing its obligations under this agreement if such failure or delay results from circumstances beyond its reasonable control (“Force Majeure Event”). Such events may include, but are not limited to, war, armed conflict, terrorism, civil unrest, disease outbreak, epidemic, pandemic, public health emergency, natural disaster, adverse weather conditions, industrial dispute, transport disruption, government action, changes in law or regulation, restrictions imposed by public authorities, or interruption of utilities or essential services.
4.7.1 If the Summer School is prevented from or delayed in carrying out its obligations under this agreement by a Force Majeure Event, it shall notify the Parent as soon as reasonably practicable and shall be excused from performing its obligations for the duration of the Force Majeure Event.
4.7.2 If the Summer School is required to cancel all or part of the Summer School as a result of a Force Majeure Event, the Summer School may offer an alternative course, date or arrangement. If no suitable alternative can be provided, any refund of Fees shall be assessed taking into account the proportion of the Course delivered and any non-recoverable costs reasonably incurred by the Summer School.
4.8 Complaints: If You are dissatisfied with any aspect of the Summer School’s service, You (the Parent) must notify the Summer School as soon as reasonably practicable so that it has an opportunity to investigate and, where appropriate, resolve the issue. Complaints should, wherever possible, be raised during the Student’s attendance at the Summer School.
4.8.1 If the Student has a problem or concern, he/she must speak to the Summer School Centre Manager or Summer School Staff immediately in order for them to deal with the problem.
4.8.2 If the problem is not resolved promptly by Summer School staff, the Student or Parent should raise this with the Summer School Director.
5. Health & Welfare
5.1 Safeguarding: The Summer School and the College are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. All Summer School staff are required to undergo appropriate safeguarding training and safer recruitment checks, including references from previous employers and Disclosure and Barring Service (DBS) checks in accordance with current safeguarding requirements and the College’s safeguarding procedures.
5.1.1 Day Students (non-residential students):
You agree to provide The Summer School with the full address of the student’s accommodation while attending The Summer School, the name and contact details of the adult (aged 25 or over) responsible for the student during their stay in the UK, and confirmation of that adult’s immigration status.
5.1.2 Residential Students not using The Summer School Airport Transfer Service:
You agree to submit the student’s travel plans to and from The Summer School in advance of arrival for review and approval by The Summer School.
5.1.3 Residential Students under the age of 16 travelling alone:
You agree that students under the age of 16 are not permitted to travel to or from The Summer School unaccompanied on the arrival and departure dates. If a student under 16 is travelling without a parent or legal guardian, all travel arrangements must be organised through MPW Summer School. Alternatively, students may be collected by a nominated family member or friend, provided that a safe and detailed travel plan and appropriate identification is submitted in advance and approved by The Summer School.
5.2 Student Health and Wellbeing: By completing and returning the Application Form, the Parent confirms that the Summer School has been provided with complete, accurate and up-to-date information regarding the Student’s physical health, mental health, wellbeing, medical history and support needs. The Parent confirms that the Student is not travelling against the advice of a doctor or other qualified healthcare professional and is able to participate safely in the programme with the level of support reasonably available at the Summer School.
5.2.1 Disclosure of Health and Welfare Information: The Parent must disclose any current or historic medical condition, mental health condition, diagnosis, treatment, behavioural concern, safeguarding concern, history of self-harm, eating disorder, suicidal ideation, counselling, therapeutic support or other matter that may reasonably affect the Student’s welfare, participation, safety or the welfare of others.
5.3 Health and Welfare Information: The Parent must provide complete, accurate and up-to-date information when completing the Application Form and all subsequent medical, welfare and consent forms, including details of any medical condition, disability, allergy, anaphylaxis risk, dietary requirement, mental health condition, behavioural concern, safeguarding concern, prescribed medication, ongoing treatment, counselling, therapy or other support arrangements.
5.3.1 Changes Prior to Arrival: The Parent must notify the Summer School immediately of any change to the Student’s physical health, mental health, wellbeing, diagnosis, treatment plan, support needs or medication between the date of application and the Student’s arrival.
5.3.2 Additional Information and Professional Reports: The Summer School reserves the right to request additional information and/or a report from a suitably qualified doctor, psychologist, psychiatrist or other relevant healthcare professional before confirming or continuing a booking where it reasonably considers such information necessary to assess whether it can safely meet the Student’s needs.
5.3.3 Failure to Disclose Information: Failure to disclose, or the late disclosure of, information relevant to the Student’s health, wellbeing, behaviour, support needs or safeguarding may result in the withdrawal of an offer, refusal of admission, removal from the programme or other action considered necessary to safeguard the Student or others. In such circumstances, refunds shall be dealt with in accordance with Section 4 of these Terms and Conditions.
5.4 Medication: The Parent must disclose all prescribed medications, mental health medications and other medicines which the Student may require during their attendance at the Summer School. Any medication brought to the Summer School by the Student must be declared on arrival and provided to Summer School staff.
5.4.1 Medication Requirements: The Summer School shall ordinarily only accept responsibility for administering medication which has been prescribed by a qualified medical practitioner and is supplied in its original packaging with clear instructions for use. Where medication instructions are not in English, the Summer School requires an English translation before accepting responsibility for the medication.
5.4.2 Undeclared Medication: Failure to disclose medication requirements or failure to provide the information reasonably required by the Summer School regarding prescribed medication may result in the Student being unable to participate in the programme and may lead to withdrawal of the place or removal from the Summer School.
5.4.3 The Parent must disclose all allergies, intolerances, dietary requirements and any history of anaphylaxis or severe allergic reactions. The Parent is responsible for ensuring that all allergy information provided to the Summer School is complete, accurate and kept up to date.
5.4.4 Where a Student has been prescribed an Adrenaline Auto-Injector (AAI), including but not limited to EpiPen®, Jext® or Emerade®, the Parent must inform the Summer School in advance and ensure that the Student arrives with at least two in-date prescribed AAIs available for use throughout the duration of the programme. The Parent must also provide clear written instructions regarding the Student’s allergy management and emergency procedures.
5.4.4.1 The requirement to provide two in-date prescribed AAIs is a condition of participation in the Summer School for any Student with a history of anaphylaxis or who has otherwise been prescribed an AAI. Where the required medication is not provided, the Summer School reserves the right to refuse admission, withdraw an offer or require the Student to leave the programme where it reasonably determines that it cannot safely manage the Student’s medical needs.
5.5 Storage and Administration of Medication: All medication must be declared to the Summer School on arrival. Unless otherwise authorised in advance by the Summer School, medication shall be stored securely by the Summer School and recorded and administered in accordance with the Summer School’s procedures by appropriately trained members of staff or suitably qualified persons authorised by the Summer School Director or Centre Manager.
5.6 Emergency Medical Treatment: The Parent authorises the Summer School to arrange and consent to emergency medical assessment or treatment for the Student where considered necessary for the Student’s health, welfare or safety and where the Parent cannot be contacted in sufficient time to provide consent.
5.7 Mental Health and Support Needs: The Summer School is not a therapeutic, clinical or specialist mental health provision. Where information provided by the Parent indicates that a Student may require specialist provision, enhanced supervision, one-to-one support or ongoing therapeutic intervention, the Summer School reserves the right to determine whether it can safely and appropriately meet those needs before confirming or continuing a booking.
5.7.1 Undeclared Needs: The discovery of previously undeclared mental health conditions, behavioural concerns, safeguarding concerns, medication requirements or support needs after enrolment or arrival may constitute grounds for withdrawal of a place or immediate removal from the programme where the Summer School reasonably determines that the omission affects its ability to safeguard the Student or others or to meet the Student’s needs safely.
6. Student Behavior
6.1 Summer School Rules: The Parent agrees to ensure that the Student complies at all times with the Summer School’s rules, policies and procedures, including those relating to behaviour, conduct, safety, welfare and safeguarding. These rules will be communicated before arrival and during the Student’s attendance at the Summer School. The Parent and Student are responsible for ensuring that they have read and understood all Summer School rules and expectations prior to arrival.
6.2 Discipline and Sanctions: If the Student fails to comply with Summer School rules, policies or reasonable instructions given by Summer School staff, the Summer School may take disciplinary action, impose sanctions, restrict participation in activities or, where appropriate, require the Student to leave the programme.
6.2.1 The Summer School reserves the right to remove a Student from the programme where there is persistent misconduct, a serious breach of Summer School rules, behaviour that affects the safety, welfare or wellbeing of the Student or others, a safeguarding concern, illegal activity, possession or use of prohibited substances, or any circumstance in which the Summer School reasonably determines that it can no longer safely or appropriately support the Student’s participation. In such circumstances, no refund shall be payable and the Parent shall be responsible for arranging and funding the Student’s collection and onward travel.
6.2.2 The Summer School may take disciplinary or welfare action, including withdrawal of a place or removal from the programme, where information required under Section 5 has not been disclosed, has been disclosed inaccurately, or comes to light after enrolment or arrival, and the Summer School reasonably determines that it cannot safely meet the Student’s needs or safeguard the Student or others.
6.3 Smoking, Vaping and Prohibited Nicotine Products: The Summer School operates a strict no-smoking and no-vaping policy. Students must not possess, use, purchase or distribute cigarettes, tobacco products, e-cigarettes, vaping devices or related products during their attendance at the Summer School. Breaches of this policy may result in disciplinary action, including removal from the programme without refund.
6.4 Damage: The full cost of repairing any damage caused by the Student to the Summer School accommodation, College, property, or equipment, or to the personal property of another student, will be charged to the Parent. The Parent agrees that such payments to repair damage caused will be made by the Parent in full.
6.5 Personal Belongings: The Student is responsible for the security and safety of all personal belongings and cash that they bring with them to the Summer School. The College is not responsible for the loss and/or damage to any personal belongings.
6.5.1 The Summer School will collect the Student’s passport(s) on arrival and return on departure. This applies to residential Summer School students.
6.6 Searches and Room Checks: Where the Summer School reasonably believes that a Student may be in possession of a prohibited item, may have breached Summer School rules, or where there are concerns relating to safety, welfare, safeguarding or potential illegal activity, the Summer School reserves the right to conduct reasonable searches of a Student’s room, belongings or accommodation. Searches will be carried out by authorised staff and, where appropriate, in the presence of the Student and another member of staff.
6.6.1 The Summer School may carry out routine room inspections and welfare checks to ensure appropriate standards of health, safety, cleanliness and welfare are maintained within student accommodation.
6.6.2 Any prohibited, unsafe or unlawful item found during a search or room inspection may be confiscated. The Summer School may contact Parents, agents, local authorities, safeguarding agencies or the police where it reasonably considers this necessary.
All cases where we have reasonable cause to suspect a Student is in possession of or has taken illegal drugs will be investigated. Such investigations are likely to involve a drugs test, a search of the student’s room and possessions and confiscation of suspicious items found.
7. Transport
7.1 Transport: You agree that the Summer School will use private transport such as Coach, Taxi or Minibus to transport the Student for the purposes of Airport Transfers, off-site trips, excursions and other activities as required. Public transport such as trains, tubes, and local buses will be used when this method of transport is considered to be more appropriate, efficient, or effective.
7.2 Airport Transfers: In order to secure an Airport Transfer Service with the Summer School, You agree to submit the Student’s arrival and departure flight details and pay the airport transfer fee at least 14 days prior to the course start date.
7.2.1 Any airline Unaccompanied Minor (UM) service requirements must be disclosed at the time flight details are submitted and, in any event, no later than 14 days before the Course start date. Where a Student is travelling under an airline’s Unaccompanied Minor service, the Parent shall be responsible for all associated charges incurred by the Summer School. If a request for an Unaccompanied Minor service is made less than 14 days before arrival or departure, the Summer School reserves the right to charge an additional administration fee and cannot guarantee that the request can be accommodated.
7.2.2 If You cancel a requested Airport Transfer Service within 14 days of the Course start date, there is no refund of any Airport Transfer Service fees paid (if applicable).
8. Liability and Participation
8.1 The Summer School takes reasonable steps to safeguard the health, safety and welfare of Students and to ensure that activities, events, trips and excursions are appropriately planned, supervised and risk assessed. Nothing in these Terms and Conditions shall exclude or limit the Summer School’s liability for death or personal injury caused by its negligence, fraud, fraudulent misrepresentation, or any other liability which cannot lawfully be excluded or limited.
8.1.1 Subject to clause 8.1, the Summer School shall not be liable for any loss, damage, cost or expense arising from circumstances beyond its reasonable control or from the actions of the Student or Parent.
8.2 If the Parent does not wish the Student to participate in any particular activity, excursion or aspect of the programme, the Parent must notify the Summer School in writing at the time of application or as soon as reasonably practicable thereafter. The Summer School reserves the right to determine whether appropriate alternative arrangements can be provided.
9. Immigration and Data Protection
9.1 Immigration: The Parent must inform the Summer School when submitting the Application Form if the Student requires documentation from the Summer School in support of a visa application. The Parent remains solely responsible for ensuring that the Student obtains and maintains the appropriate immigration permission, visa and travel documentation required to attend the Summer School in the United Kingdom and for complying with any applicable immigration requirements.
9.1.1 The Parent must notify the Summer School immediately if there is any change to the Student’s immigration status, visa application, visa refusal or any other matter that may affect the Student’s ability to attend the Summer School.
9.2 Data Protection and Privacy: By completing the Application Form and / or agreeing to be bound by these terms and conditions You on behalf of yourself and, so far as You are able, on behalf of the Student acknowledge that the Summer School may process such personal information as is deemed necessary for the legitimate purposes of the Summer School. More information about how the College uses your personal data can be found here: https://www.mpw.ac.uk/privacy-policy/
9.3 Publicity: The Parent consents, as far as is required under data protection law to the reasonable use of the Student’s details and achievements, including images or recordings of the Student howsoever made, for promotional purposes, such as social media. Model consent for images and recordings can be agreed or declined by the Parent when completing the pre-arrival consent form pack.
